Product Data Misrepresentation (Google Shopping Ads)

Product data misrepresentation is the leading cause of Google Merchant Center suspensions. This broad policy covers any inaccurate or misleading information in your product feed, including price mismatches between your feed and website, incorrect availability, false product claims, missing business information, or misleading promotions. Here’s the frustrating part: Google suspends accounts immediately without warning for misrepresentation, and they rarely specify exactly what triggered it. In October 2025, Google clarified the policy with more examples around non-delivery issues and broken return processes, but it remains a catch-all that covers everything from inconsistent business addresses to exaggerated product descriptions.

Example: An online store’s product feed shows a jacket priced at $49.99, but when users click through to the landing page, the actual price is $79.99, creating a price mismatch that triggers a product data misrepresentation suspension and blocks all Shopping ads