What Is Gearloose (Google Ads)?
Gearloose is the name of an internal tool used by the Google Shopping team. If you’ve ever been in contact with Google Shopping support, you might hear them mention that a product was flagged in the “Gearloose tool.” This can feel mysterious and frustrating—especially when you don’t have access to the same systems Google uses to judge your products.
Who Has Access to Gearloose?
Gearloose is not available to advertisers, agencies, or the public. Instead, Google provides access to select third-party partners, such as Teleperformance contractors, who work under Google’s supervision and use @google.com email addresses. These partners use Gearloose to identify policy issues with products in Google Merchant Center. Unfortunately, this means when your products are flagged, you’re often left in the dark about why—and your Merchant Center account could be suspended or restricted without a clear path to resolution.
Why Gearloose Matters for Advertisers
If your products are showing up in Gearloose, it usually means Google has detected a policy violation. That could include: misrepresentation in product data, listing prohibited products, inaccurate pricing or availability, or violations of Google Shopping Ads policies. Because you can’t see Gearloose yourself, the information you receive from Google support may feel vague or incomplete. That’s where working with a specialized agency can make all the difference.
How to Fix Gearloose Flags, Disapprovals, and Suspensions
If you’ve had products flagged in Gearloose, or worse, your Google Merchant Center account suspended, you don’t have to guess your way through fixing it.
We specialize in resolving Google Merchant Center suspensions and disapprovals. Our team has helped hundreds of advertisers get their products reinstated and back to driving revenue.
Learn more about fixing Google Merchant Center suspensions and read our complete guide to resolving product disapprovals. We know how to translate vague feedback from Google support into concrete, actionable fixes for your account.
Don’t Wait for Suspensions to Sink Your Ads
Every day your products are disapproved or your account is suspended means lost sales. If you’ve come across the term “Gearloose,” it probably means you’re already dealing with a policy problem that won’t fix itself.
Take action now: Schedule a consultation with our suspension specialists to get help appealing your Merchant Center suspension.
Final Thoughts
Gearloose may be an obscure internal Google tool, but if it’s being mentioned in your case, you’re facing a serious obstacle in your eCommerce advertising. The good news? You don’t have to face it alone.
Contact our team today to get expert help resolving Google Merchant Center suspensions, disapprovals, and policy issues—so your products can get back in front of customers where they belong.
